Terms & Conditions

Leatherology has made every attempt to provide the most accurate information on this website and we cannot be held liable for any typographical errors or inaccuracies contained within it. Upon notification, we immediately make an effort to correct errors that we find or that are brought to our attention. While we pride ourselves on the accuracy of our inventories, from time to time errors do occur and inaccurate inventory quantities are shown on the site. When this happens, we will make every effort to quickly remedy the problem. However, order lead times can be as long as 90 days, so we are limited to the action we can take in certain circumstances. In the event that an item is out of stock or no longer available, you will be notified via email and every effort will be made to gain your satisfaction. All information, prices and special offerings that are presented on this site are subject to change without prior notice. All product thumbnail and enlarged images are not shown in their actual size. Different computer monitor screen resolution settings affect size and color, so those characteristics of our products may not be reflected accurately on your monitor. If it is discovered that an item is priced on our website in error, we will notify you of the correct pricing via email and give you the option of agreeing to the order at the correct price or canceling the order. Leatherology reserves the right to cancel an order due to pricing or other errors. Leatherology reserves the right to refuse an order for any reason it deems reasonable. Leatherology makes no representation or warranties of any kind, whether expressed or implied, as to the operation of the website, its information, content, availability or shipping.

Copyright & Trademarks

All content, logos, graphics, photo images and designs found on this website are the property of Leatherology and may be subject to the protection of U.S. and international copyright and trademark law. Any use of this information for any purpose, in any form or by any means without written permission from Leatherology is strictly prohibited.

Content & Review Standards

Leatherology encourages customers to submit product reviews, photos, comments and feedback on our website (“Reviews”). By submitting a Review to our website, you hereby grant Leatherology a perpetual, fully-paid, royal-free, worldwide right to license and use, transfer, reproduce, distribute, and make available such review content on our site and our marketing materials. Any Reviews you submit to Leatherology must abide by our community rules. This means they cannot:

• Include profanity, obscene, vulgar, offensive or hateful language
• Be interpreted as being infringing, defamatory, libelous, inaccurate, unlawful, harmful, threatening, abusive, harassing, obscene, pornographic, objectionable, or promote discrimination, bigotry, racism, or hatred, as determined by Leatherology in its sole discretion infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party
• Contain inaccurate information or content (where it states facts)
• Contain no product information or relevancy to the product at hand
• Contain any advertising or promote any goods or services or links to other websites

In addition, Reviews will only be accepted from genuine, verifiable purchasers. Leatherology reserves the right to remove, redact or otherwise modify Reviews for any reason, with or without notice, including because they do not meet our community rules.

Promotions

In multiple areas of the site, we provide you with the opportunity to sign up or opt in to receive our email marketing communications so you can participate in sales and special discounts and to notify you about new product offerings. You may unsubscribe from these marketing emails at any time. If you already receive marketing email notifications, unchecking an opt-in check box does not constitute an unsubscribe. In order to unsubscribe from our marketing emails, you must click one of the “Unsubscribe” links provided at the bottom of every email, or contact us at 1.800.818.4478.

The Leatherology mobile message service (the "Service") is operated by Leatherology (“Leatherology”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Leatherology’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Leatherology through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Leatherology. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18663496154 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Leatherology mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18663496154 or email support@leatherology.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Notice for Canadian Shipping

"By ordering goods from Leatherology, I hereby authorize a Canadian customs broker chosen by Leatherology to act as my agent, and to transact business with the Canada Border Services Agency (CBSA) to clear my merchandise, account for duties and taxes, to return merchandise to Leatherology, and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from Leatherology. Further, I also authorize the customs broker to endorse any refund issued by the CBSA in my name, so that Leatherology can be reimbursed."